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Customer Service: What is wrong with it?
Caller: Mouse is jammed.
Customer Service: Mouse? Printers don't have a mouse.
Caller: Ours does.
Customer Service: You must be mistaken.......
Caller: Mmmmm??...... Oh, really? Please give me an email address and I will send you a picture of it!
A few minutes later the Service tech received the picture below.
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